Shipping policy
Last updated: 30-8-2025
All orders are processed after receiving your order and payment confirmation. You will receive and order confirmation e-mail and another shipping confirmation e-mail when your order has shipped.
Where do you ship?
We ship to most countries within the European Union. See the list of available countries below. Please contact us if your country is missing from the list.
International shipping rates and delivery time
Please see the table below to look up the fees for your country and view the estimated delivery time. Please note that this does not include the time it takes to process your order. We offer conditional free shipping however it varies by country.
| Country |
Base Shipping Rate | Estimated Delivery Time* | Free Shipping From |
|---|---|---|---|
| Austria | € 12,95 | 1 - 4 days | € 200 |
| Belgium | € 8,95 | 1 - 2 days | € 150 |
| Bulgaria | € 21,95 | 3 - 5 days | € 300 |
| Croatia | € 23,95 | 3 - 5 days | € 300 |
| Czechia | € 14,95 | 3 - 5 days | € 200 |
| Denmark | € 13,95 | 1 - 4 days | € 200 |
| Estonia | € 26,95 | 3 - 5 days | € 300 |
| Finland | € 21,95 | 3 - 5 days | € 300 |
| France | € 12,95 | 1 - 4 days | € 200 |
| Germany | € 9,95 | 1 - 4 days | € 200 |
| Greece | € 21,95 | 3 - 5 days | € 300 |
| Hungary | € 17,95 | 3 - 5 days | € 250 |
| Ireland | € 17,95 | 1 - 4 days | € 250 |
| Italy | € 16,95 | 1 - 4 days | € 250 |
| Latvia | € 31,95 | 3 - 5 days | € 300 |
| Lithuania | € 30,95 | 3 - 5 days | € 300 |
| Luxembourg | € 14,95 | 1 - 4 days | € 200 |
| Netherlands | € 6,95 | 1 - 2 days | € 100 |
| Poland | € 12,95 | 3 - 5 days | € 200 |
| Portugal | € 17,95 | 1 - 4 days | € 300 |
| Romania | € 19,95 | 3 - 5 days | € 300 |
| Slovenia | € 21,95 | 2 - 5 days | € 300 |
| Slovakia | € 21,95 | 3 - 5 days | € 300 |
| Spain | € 19,95 | 1 - 7 days | € 250 |
| Sweden | € 19,95 | 3 - 5 days | € 250 |
*excluding weekends and holidays
Gift card purchases do not count towards the free shipping threshold.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact our customer support with your name and order number, and we will look into it for you.